When we talk to new customers we find the same questions coming up time and again. So here are some of the answers to those questions to get you started. If you don't find your answer here just get in touch.
Yes. We charge a small 2% transactions fee so as to keep our monthly fees low.
All account plans are month to month or yearly. We make it simple to start and stop your service at any time.
No. Clerky is a fully hosted ecommerce website builder. All plans include our cloud hosting service, ensuring your site remains up under any amount of load. You do not need another hosting service with Clerky. It's a complete, fully managed package.
Yes, we offer discounts on up-front 1 year commitments. Get 1 month free on yearly plans.
Yes, at any time. This is handled automatically in your dashboard. When upgrading or downgrading your website plan, you will receive either a partial-month upgrade fee, or a partial-month refund depending on the cost of your new plan. So whether you are just starting your online store, or established and looking to scale up - you'll have the flexible to jump between our plans as and when your requirements change - easily.
Your Clerky store comes ready for business, designed to make it simple to sell online. You can use your personal Stripe account and begin accept payments immediately.
Click on the button above to get started. We don't collect your credit card until you've determined Clerky is a good fit for you. You can compare packages and pick one that fits your business in the Upgrades area of your store’s dashboard.
Just email us and it's done. Cancelling your Clerky store is an instantaneous and no questions asked process. It's done the minute we receive your request.
We accept payments from MasterCard, Visa, and Visa Debit. We do not accept PayPal. Remember, you do not need to supply credit card details to start your store.
We do not. You will need to purchase your own domain name to use our custom domain feature. Pointing your domain over is easy and we are always on hand to help.
No problem. We're all ears. Drop us a mail and we'll get back to you as soon as humanly possible. Visit our Support Centre to contact us.